
Hi Stephen,
Nicely responded to. You are definitely on point. The things you've mentioned really work.
Patricia
The test stated that angry students will predominately be men. I have found it to be 50/50. Is there a factor involved in how we perceive people as angry or feel threatened by others and not by some? Maybe it is the sociologist in me, but, is this a generalized statement?
The 104 class module says it best: Listen. Let them have their say first without you responding. Then you should not necessarily "agree" with them but tell them that you "understand the situation". Most of the time students just want to let their frustrations out and dont know how to go about it. If as an instructor we can keep our own cool and simply listen to them most of the time the anger will go away and lead to rational talk. Often the problem is very simple but they have built it up so big in their head that they are expecting a confrontation back from us. When we dont provide it, the situation diffuses itself.
Hi James,
Generally,there are outside factors involved. Our students have a lot going on.
Patricia
First I try and get the student away from the rest of the group and find out what the real problem may be. I have found out that it is mostly from something other than school, from that point I will take the needed action. At all times I try to get the student to remain calm and to discuss his or her concerns.