soft skills
If an instructor does not have soft skills when teaching in the classroom with students they can come off as distant or worse, unapproachable. We encounter so many students every day that lack in soft skills. It is important to lead by example.
Students are starving for effective communication from the instructor, an appreciation of the individual (ethical awareness, greatly an instructor that can manage him/herself, incorporateds critical thinking by case scenarios and being creative. Enthusiasm that "old" instructors may need to have a refresher on, such as yours truly.
I agree. Soft skills and people skills are needed in the classroom.
