Interaction
It is important for students to have verbal interaction with other students and the instructor.
I agree as well. I have done initial calls in my courses in the past and I always found that it went a long way to improving the interaction between myself and students.
The Online environment can provide a rich learning experience in the absence of actual face-to-face communication. As noted by my colleagues earlier, posting your bio and having the students post theirs, provides a basis from which to build a working relationship. The bio's provide insight into both the student and the teacher. Granted a phone call is an added bonus, however some facilitators are not able to do this, hence the importance of the bio. By actually reading the students bio's and commenting appropriately, you can clearly provide a rich learning experience.
Kelly, I agree with your position. I often get frustrated as an online student when I am unable to have a verbal question answered.
I think that is a great point. I have had several students that don't respond. I think we get a mixed bag in each class. Some students prefer the on-line setting so they can perform the self- study and not worry about any other communication. It is an interesting dynamic with each class.
Hi John,
I also agree that a brief bio about ones self can be a great ice breaker. Lets the students now that we are human and that there really is someone out there with interests. Another great way to connect with students.
Time constraints often puts both the instructor and the students on at odd hours and the convenience of being able to post questions/comments when time is available does not always allow for instant dialog.
The verbal comes from the chats. It is important to some students but not all. Some students like the task oriented environment of online.
There is quite a difference between teaching on-ground and being able to communicate with the students face-to-face, having an opportunity to observe them and teaching on-line. Teaching in an e-learning environment takes a lot more effort to get to know your students and for them to get to know you. It is wonderful when they respond and are willing to communicate. Unfortunately many students can also ignore your calls and emails when they don't feel like talking.
All I can do - is just keep trying to get through to them and make them understand that you are there to help them.
I have spoken verbally with students who express concern about some concept they are struggling with. Sometimes a student may need a bit more encouragement than they can receive in a chat, or a discussion or an email.
Sharon
Great points - thanks for sharing! - Jon
"Verbal" implies brick-and-mortar or phone interface. Communication is key but it can be done electronically. Communicating via email or discussion group or chat can also lead to having documentation for future reference if needed.
Kim,
Interesting examples, thanks for sharing.
Best,
Jon
Kelly:
I do provide my phone number so my students can call at anytime should they need assistance.
Some students will never call even though they are struggling and some call each week.
I think including an introductory video clip within each course lets students know a little bit the instructor and lets them know there is someone out there within the Online environment!
Kim
I agree that a bio helps you make connections with the students. You are no longer just a name. I even had a student see my picture in a newsletter, and she said that she loved putting a face with the information that she knew about me. Anything that we can do to make those connections helps students feel that they are not in this alone. I think they are more likely to ask for information when they need help.
Cheryl,
This is very common - I find that just being available tends to be more effective.
Jon
Rhonda,
Good point - these methods also may be more efficient in terms of time.
Thanks,
Jon
Yes, I agree. However, I have found that many student fail to come to the "virtual office" yet complaint that they do not understand the material.
I agree. Communication is needed but not necessarily verbal. In an online environment the use of communication tools such as announcements, live chats, email and instant messaging are great communication tools and the students can learn communication techniques through these methods.
Krista,
I agree with your posting, e-mailing, or using Instant Messaging is the best form of communication. I have to take it one step further and say include it in a traditional course as well. This way you get a better understanding of what the student is asking of you and you can clarify your response in detail. If you notice you are getting numerous phone calls on the same topic, this give you a clue to post an announcement or discuss this in the next class.
As for speaking with everyone in the class to "break the ice" sort of speak, that is nearly impossible with the timezones differences ! You could be waking up at 2 am to greet and welcome a student -how cheerful and/or welcoming will you sound at 2am >.
If this is something that is an ice-breaker then I say let technology do the talking. Record a message and have the computer call each student playing back the message. Better yet, have the student call the number at his/her convenience time and listen to the greeting. I'm sure there are several ways to overcome this obstacle and make the students feel welcome.
