Manager, Mentor, Judge, Communicator, and mamy more roles to play
The online facilitator is a Manager, who maintains the class website to ensure that students have access to the tools they need to learn. She fields student inquiries should students have any trouble adjusting to this online curriculum. She uses online teaching tools, such as video, chat and discussion boards, to maximize interaction among and with students. As a communicator, promotes communication. The facilitator manages discussions and learning activities to make sure students understand and can discuss the content. He can do this by posting weekly topics on the class discussion board, where students can share their thoughts and respond to one another. Though the facilitator monitors the class discussion, he should only jump in to get students back on track or relate the discussion to the course content. The online facilitator also serves as the judge, just like an educator in a traditional classroom setting would. Ensuring that students are academically honest is always a concern for educators, but this concern multiplies in an online classroom. For example, facilitators cannot confirm that students completed online assignments themselves like they can in a traditional classroom. Therefore, the facilitator serves as a judge, giving students policies on academic honesty and following up on possible plagiarism and cheating. Facilitators might take more time than traditional educators to use the Internet to search for student paper topics or questionable excerpts from their paper to ensure the material is, in fact, their own. The online facilitator might never meet her students face to face, but she still serves as a mentor to support their academic and professional goals. A facilitator often is more accessible than a traditional educator, thanks to technology. Students can talk to their facilitators using online chat, discussion boards or email. Facilitators can attend online "office hours," where students can log in to ask questions about the course or receive academic or career guidance.
Mark,
True, and I think this holds true with f2f instructors also. Your roles change just as you guide students through learning.
Dr. Kelly Wilkinson
This is a truly great point. If an online facilitator merely thinks of herself as just a facilitator or instructor, she has certainly sold herself and her learners short.
-Mark
Lisa,
You are right and in the online environment, it is much more prevalent. You don't have to know everything, just know where to send students for help. I try to embed as many helpful institutional links as possible in my LMS course page.
Dr. Kelly Wilkinson
I always tell my students and faculty that instructors are the first line of defense (of seeing problems) and offense (of helping students find answers). Wearing so many hats can be daunting for a first time instructor. We as administration have to support those instructors and provide them with tools to wear those hats.
Lilia,
Yes, you have to be available and at a variety of times. When you the instructor disappears, the learner does.
Dr. Kelly Wilkinson
I agree, as a facilitator is critical especially in some courses. I have found that availability in an online math course is critical to student learning and progress.
Vimlarani,
Great point. The facilitator is also a tour guide pointing to content that will help students meet course objectives.
Dr. Kelly Wilkinson