The importance of the correct feedback
the need to interact in the online environment is innate and imperative. To be present for the students as they need you to be is a challenge, so your feedback has got to be concise and encouraging. When a professor or instructor has the ability to see an individual in person feelings and emotions can be seen they can be a bit more caviler in their communication due to the ability to express emotion and non verbal communication. But in an online enviornemnt a statement can be made and taken out of context and if the student feels as they may have been disrespected or worse not taken seriously you loose the ability to reach these individuals. It is a challenge to convey exactly what is needed through computer communication, but as leaders of the classroom we must take it upon ourselves to understand how we are perceived.
William,
The tone of any communication whether am email, the syllabus or feedback is very important. When we set a positive professional tone, the majority of the students will follow. Thanks.
The tone of the feedback is often more important than the content of the feedback. The content of feedback will parallel the criteria cited in the rubric. However, an appropriate tone for delivering the feeback may be more difficult to achieve.
david,
The feedback we provide to students we need to make sure it's stated clearly so that students can understand the information and use it to help them improve. You are right that perception can be reality. ;-)
