Managing A Discussion Topic
If a student shows disrespect to another student or the instructor in a discussion forum, would it be best to address the issue publicly on the forum so others can learn and see or privately send the person an e-mail, and then have them delete the comment, response etc.?
Dina,
In addition to netiguette you also need to reinforce your own "course expectations" which should clearly address behavior, consequences, etc.
Herbert Brown III
I also agree to address the issue at hand privately, but when you start address the rules of netiquette first.
Marek,
This is a good model to follow. I always start this way because I want to learn more about the student and see why he/she is responding as they are. Also, I want to build a personal connection with the student so I can help coach and support the student as I and the student work to change the negative behavior.
Gary
Gary Meers, Ed.D.
In my experience, it is best to counsel behavior problems individually. I find that often times the offending student did not realize their comments could be interpreted as inappropriate. In most cases, a private session is enough to end the issue. However, depending on the situation I have also posted general messages to the entire class noting the need to observe netiquette and to extend professional courtesy to each other. The other students in the class want to know that the instructor is plugged in and taking care of things.
I have had this happen several times over the years and I always address it privately. If two students are getting into an argument, or one student is becoming abusive;I will simply add a note to please see my message in their individual forum or email. I address the problem there. There is no need (and very little good) that can come from including the whole class.
Keisha,
Good question - thanks. Specific correction to the student should almost always be in private. However, a public restatement (reminder) of the policies for postings (without alluding to the offender) can be done at anytime.
Dr. S. David Vaillancourt
