John Wilbanks

This also goes for the students. I have in my syllabus that it is considered irresponsible not to maintain back-ups.

Herbert Brown III

Deanna,

Unfortunately I have dealt with this type of incident before as well and have also sat on grievance committees and "documentation" always determines the outcome. I also keep all correspondence. I create a folder in my email software for each course each semester and keep all correspondence in that location. At the end of the semester I archive it so it is there if I need it. I would highly recommend this practice for anyone, not just online instructors.

Herbert Brown III

Deanna Rossi

Record keeping is definitely essential. I always keep a record of all email correspondance to students. This came up one time when I had a challenging student that was not performing well and went above my head to complain about the course. He was aggressive and quite rude. He complained to the dean that I did not respond to his emails, etc, etc. I was able to provide copies of all correspondance that had taken place with the student - it proved very helpful!

Herbert Brown III

Christina,

Computers 101: Backup, Backup, Backup and keep a Backup of the backup :-)

Herbert Brown III

AuRiesheaua Bell

I think that record keeping is important. In a time where we are so dependent on technology, we must understand the negative instances where we are crippled by this advancement as well. Record keeping can help to show negative behavior or lack of respect for the rules and regulations by a student learner. We do not allow students to use the excuse that they do not have internet connections, and therefore it can't be our crutch as instructors as well. Keeping records of grades, communications, and violations up front save you time in the end when asked to recall this information in a formal proceeding.

A.Bell