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MARIE,

That is a great way to introduce students to the technology and to each other.

Dr. Kelly Wilkinson

There are certain skills that I consider "must-haves" for online learners:

1.) Turning on/off the computer and using the keyboard
2.) Basic internet terminology, like URL, browser, plug-ins, etc.
3.) How to use a search engine
4.) Copying and pasting
5.) How to save work to computer's hard drive AND how to save work on a flash drive (or other external source)
6.) How to locate work files on a hard drive/external devices

A student cannot be successful in an online learning environment without these basic computer and internet skills.

Hello Tamara,

Valid point! I also conduct lectures on APA format. I conduct an hour live chat on APA and provide the students with samples and resource information.

Marie Osuna

Hello Tanya,

I agree, there are so many resources that are available. I conduct a live chat the first week of class showing students how to navigate the classroom; which helps reduce the students’ questions about the system.

Marie Osuna

Hello Dr. Crew,

Many instructors expect the majority their students’ to have basic technology skills. However; that is not always the case. I was surprise to see many of my students’ enrolled in class with no computer skills what-so-ever. Some of them did not have computers; which was challenging and frustrating. If a student does not have the basic technical skills, the school should have that student attend an online orientation or training prior to class.

The basic skills needed are:
• Copy, cut, and paste
• Saving word document
• Using spell check and thesaurus
• Attach a file
• Send/receive emails

Marie Osuna

Breezy,
You are right. I am surprised how sparse technical skills are with the new generation.

Dr. Kelly Wilkinson

Bennett,

I love your answer! yes, the most important skill is to ask for help. I will also say not everyone has 24/7 help.

Dr. Kelly Wilkinson

Charlene,

I agree with you. Many institutions require an orientation. The LMS is so important to the success of the student.

Dr. Kelly Wilkinson

At minimum, students should be able to log into the internet, be able to navigate throughout whatever platform is available to submit assignments, and be familiar with a Word processing program such as Microsoft Word and the entire Office suite. The student should also be respectful of tone when communicating in the online environment and take advantage of grammar and spell checkers.

At a minimum, online students should be able to login the LMS, send and receive email, search for information on the internet and use a word processor. Students should be able to understand basic computer terms such as login, password, email, etc. I believe that the more computer literate a students is when starting an online school, the less frustrated they will be with the learning process. Cognitive overload may occur when students to try and learn basic computer operations and the instructional content at the same time.

Some of the most important technical skills for online students are:

1. Basic understanding of their computer hardware
2. Software knowledge (i.e. Microsoft Office, particularly Word, where most assignments are done)
3. Proper internet research
4. Knowledge of the LMS
5. Email communication

Often times, there are written or video resources to assist with these and I spend time reviewing these during our first chat or I will post announcements referring to the resources and reiterating how important they are.

The technical skills I feel are important for a student is:
1:Basic Computer Skills such as
a. Understand how to do a print screen
b. how to upload or download a file
c. Understand the different extension that may be on a document. such as .doc, .rtf. or .wps

Some technical skills I believe to be important are:

1. Being able to use a computer with its basic functions.
2. Being able to use a word processing software. 3. Having the ability to maneuver through the Learning Management System.

Basic technical skills required would be:
1. Computer hardware and software;
2. The LMS being used;
3. The internet;
4. APA; and
5. Research.

I think that it’s very important for student to know how to post a discussion question and also be able to reply back to the instructor or other classmates. I think that the student should also have a good understanding of basic computer technology and also how to navigate the online course when it comes to uploading working and also accessing the different type of materials that’s needed for the course.

Singularly, the most important technical skill students need to have is to know when to ask for assistance from Tech Support before they get frustrated, use a technical issue as an excuse for a late posting, etc. It continues to surprise me how many students don’t realize tech support is available 24/7 and will virtually always fix the issue on the first call. That being said, other “must have” student technical skills include:
• Comfort in navigating the virtual classroom
• Familiarity with conducting research in the AIU Library
• Properly utilizing Microsoft Word, including its spell check and grammar proofing functions
• Placing postings directly in the DB (no attachments) and submitting IP’s to the file submission folder

I think the following skills are needed by the students in order to be able to be successful in class:
• Become familiar and able to navigate the LMS system and the course syllabus
• Ability to conduct research via the school’s virtual library as well as the internet search engines
• Ability to copy, screen print, save and upload a file to the LMS system.

I also think each student should be required to go through training on the LMS system that covers all of the above topics prior to class and also for the training videos be available to the student throughout the course

Deborah,

True but aren't you amazed at some of the skills gaps regarding these types of skills.

Dr. Kelly Wilkinson

Jeanice,

You are right. The best thing we can do is encourage them and give feedback.

Dr. Kelly Wilkinson

Students should know how to save and upload files. They should also know how to find these files once they are saved. They should have basic word processing skills and know how to use PowerPoint for presentations. They should know how to navigate the LMS, respond to others, post to a new thread, and download files as well. They should also be learning how to do online research and know how to find information.

Deb Moerland

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