Support during transition
Our campus has been going through a stage of transition. During a recent meeting we acknowledged that we need to reach out more to one another and lend support to fellow employees during this time. Several weeks have past since the meeting and it seems we have gone back to working on our individual tasks without the time or ability to reach out to others. Does anyone have any ideas or practices to create support for the "team" even during times of heavy work load?
One of the most challenging aspects when organizations are going through a transition is managing change. People often feel comfortable exercising the norms or what it has become part of their every day routine. I think the best way to create support for the team during normal and heavy workload is to use an agile approach in which the idea of a self-managing team is greatly emphasized.
I propose that you break your team into smaller groups with careful attention to individuals and their intrinsic skills to create the needed group dynamic. A self-managing team with good dynamic shall have at least one team member that will eventually emerge as a natural leader. The groups must have a motto and the motto should be in line with the vision that mediated in the first place the organizational transition. The motto should be a message that resonate from week to week and transcend various levels within the organization.
To create a continuous form of support during this transition and ensure that fellow employees are supported, it would be of value to have a relaxed common meeting area where each group conducts one stand-up meeting at their own leisure during the third or fourth day of the week. This meeting should be “time-boxedâ€, fluid, and less informal. A preferred time-boxed meeting is a 15-20 minutes meeting. Each team can document on a common bulletin board that displays the motto answers to three questions: what they did in support of the transition, what are the impediments (if any), and what they are planning to do next. The whole team can then conduct another time-boxed, fluid, and informal stand-up meeting at the end of the week where all groups collectively share their experience.
Remark: some of the agile ideas expressed in this post is a courtesy of agilemethodology.org.