Body Language
what you say is not as important as how it is said.
I agree 100%. A couple of months ago - it was my birthday - I had a "conversation" with my boss through e-mail messages about some assignments he had given me the week before. There were so many misunderstandings that he ruined my birthday.
Then I saw him in the afternoon. We discussed the same things again, and everything was so clear and easy because we could see each other's facial expression, gestures, eyes, so we could evaluate in the proper way the things we both were saying, removing all the misunderstandings that were created by our e-mail "conversation" in the morning.
I don't even like using the phone: you can evaluate the tone of voice of the person that is talking, but not his facial expression.
A great lyric by Mr Neil Hannon: "Fate doesn't hang on a wrong or right choice...Fortune depends on the tone of your voice."
My students are encouraged to personally meet with clients. 93% of communication is non verbal. An "in person" meeting allows us to "cold read" the person we're communicating with, and change the nature of the message instantly, if needed. This is evident in daily interactions with students in the classroom environment.
Good points all around to remember! Thanks.
I agree nuances are difficult to convey in electronic communication.
Email and texting can be misconstrued simply because it is hard to convey nuance or to empasize key points through body language.
It is helpful to know body language in all areas of communication
Yes it is important and I dislike email also.
and your body presentation
Body language gives so many people away, whether faculty or students. For the message to be clear and concise, body language must emulate what is being shared, especially if there is a negative connotation involved. It is not to shut yourself or the other party involved down, but opening yourself for further communication. Being aware of how you stand, as well as eye communication (depending upon the culture) is key. When the message is sent, and the receiver acknowledges the message, then you know that there was successful interaction.
You are correct. I could be telling someone to "have a nice day", but if my teeth are clenched and so are my hands, the customer will not hear a word I said. Instead, they will be wondering when I will explode.
I think social media and texting have impacted communication in a negative way. It's too easy to put a smiley face or winking eye after an underhanded or off color comment.
That is exactly right, however we as educators should be able to hold our emotions in the work place. It is hard to do it, but it is not imposible.
I agree with you it deos happen sometimes
Actually it is important. The way we say things is esential and does make sense at all times
I agree; also since being on Facebook with my relatives, there have been things posted that have offended me, and things I have posted that have offended others. Also too easy to take the wrong way.
This is why I hate e-mail. You have no idea
of the spirit it was sent in, and they are
usually breif and to the point, which in normal
speech could be considered rude or abrupt depending on the tone and body language.
Without the non-verbal communication it is easy
to take e-mails the wrong way.
Body language is usually read no matter what words are being said.Passion,anger,and joy can't be hidden
with words.
I think both are important.
