Workplace Stress
One useful way to reduce workplace stress is to communicate more effectively with your colleagues. Avoidable conflict is often the result of misunderstanding.
Shirley,
Listening is 87% of good communication. We need to understand what is being said and respond with honesty and truth.
Dr. Gary Carlson
Just restating what you heard to a co-worker and expressing how their comment made you feel, could change a bad sitution into a good one. Many times it is the case of miscommunication.
listen,repeat,respond.
Bryan,
The skill of listening is very important. We have to be attentive to the communicatior. 87% of real communication is our ability to listen. 7% is verbal and 6% is body language. equally important. Any one of these handled incorrectly can diminish good dcommunication. You are drfinitley lon the right track.
Dr. Gary Carlson
Having a supervisory role it has been my experience that listening is the most important factor when communicating with employees. often times when the trust has been establish with an employee they generally want to be heard and know that you connnect with there concerns and worries.
Thomas,
Attitude and technique is important to in your day to day consistency of reducing stress will definitely help. It is a fact that communication is important for relationships and trust among employees. 87% of communication is the ability to be a good listener. 7% is verbal and 6% body language. If all of these are used well the employee can be confident in their leader or fellow employee.
Dr. Gary Carlson
