Agents & Admissions Reps
Hi Everyone,
This is really a wonderful resource and I'm enjoying the course.
One of the interesting things that jumped out at me was the delineation between agents and admissions representatives. As online programs continue to grow internationally, it will be interesting to see the role of international agents changes and the role they play in connecting colleges and students.
For example, suppose a college wanted to use an agent in India: it appears that CIE would need to do a background check on that agent, and assure he/she is taking this training. Essentially, it doesn't matter if the agent is in India, or Miami. The same training applies to anyone who is representing your brand.
This is fantastic, and reflects true leadership on the part of CIE. As someone with a marketing background, I know that branding success only occurs when the message being conveyed is consistent among stakeholders. This training assures this, which protects both the student and institution.
Best of luck to everyone in the course,
Matthew Kenney
Ignacio,
The rule states that is there is any activity in Florida, the agent must be licensed. As a consumer protection state, it falls under the umbrella of the Commission for Independent Education.
Patty Aronoff
I have a question about how this rule applies for third - party agents outside of the United States: Rule 6E-2.004 (5) (b) (1) states that Institutions licensed in Florida may use third-party agents for recruitment, and that the Institution reminds responsible for their actions.
Does this mean that those agents have to apply for license in Florida and go through the official training, even if they are not employed by the licensed institution?
The licensed institution is required to make sure regulations and fair consumer practices are respected, but it may not have the power or the means to force third party employees to go through the agent licensing process.
I am very excited about the new changes that CIE has implemented, It will help us as admissions reps improve, and the schools we represent grow in a good way. The possibilities seem endless now that we have guidelines that we all have to follow, instead of trying to figure it out on our own.
Tou Lee,
It is a requirement of Rule.
Matthew,
Thank you for your reflections, visions and enthusiasm.
I also agree that this is a good thing. I would certainly hope that all institutions would do their due diligence in ensuring all admissions agents meet the necessary background checks and training before they are free to meet with prospective students.
