Because we are each agents in a highly regulated industry, and because the rules and laws that govern us change, it is important that we only discuss what we know to be accurate.
When it comes to financial aid, the financial aid officers at our institution are highly trained and this is their specialty.
When it comes to addressing the questions of our prospective students concerning financial aid, I believe it is best left to the experts...our FAOs's. The last thing we would want to do is to misinform a prospective student regaarding financial aid, as we all know this is a critical piece of their knowledge needed in order to make an informed decision.
Luz,
When the questions arise with FA, details regarding this topic should be cautious in nature so as not to mislead your client. It is always best to lead those questions to the experts.
