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Being a small school, I do admissions and my Financial Aid Director handles the grants & loans. During the admissions process, I can educate thestudent as to which grants and loans are available, but my Financial Aid director has the job of educating each student about their grants/loans.

Exactly, we guide our admission officers to forward all financial aid questions to our financial aid director to answer. Keeps admissions out of trouble :)

Nicolette,
We recommend that be someone other than the reps. Your financial aid department or business office are the best bets.

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