Product Knowledge
A complete understanding of your programs, employment opportunities, licensures, and product knowledge of practice are good ways of making sure the Admissions Representative is updated on the outgoing institution practices and functionality. This ensures that the information being provided to the prospective student is accurate.
Rachael,
The industry changes so quickly, we have to stay current.
It is good to hold regular training sessions on the differing programs so all admissions staff stays informed on a up-to-date basis.
Interactive meetings with the program directors and career services should be manditory to ensure that the admissiion department is continuously
updated
Nancy,
It is also about credibility, integrity and honesty.
HOW CAN YOU POSSIBLY GUIDE YOUR STUDENTS TO THE BEST POSSIBLE OPTIONS IF YOU ARE NOT INFORMED IN WHAT YOU HAVE TO OFFER THEM
Pedro,
Acuracy and integrity.
