It is important that we treat Students as Students and treat them well
The best leads are that which comes from a friend or relative of a student that you once helped. Those have the highest conversion rate!!
MERISSA,
Customer service is key. We need to remember they are our customers and we are providing the best experience possible.
Patty Aronoff
This is so true, we have had multiple (over 20) from one place because of the way that they were being treated (according to them) I was shocked at the number of students that had left...this could make or break an institution.
Shabetai,
That is so true! Unfortunately, we listen with great intent about unhappy experiences even if we don't know the person telling the story.
Patty Aronoff
A happy customer will tell two or three people about your school. Unhappy customer will tell twenty
Tevori,
We love personally developed leads (PDLs). They do have the highest conversion rate and they are free.
Patty Aronoff
