Proper Spelling and Punctuation IS Important!
On a scale of 1 to 10, how would you rate the importance of using proper spelling, capitalization to begin sentences and punctuation to end, in our role as Admissions Representatives?
Of course the increase in texting has caused many to shorten words and not bother with punctuation, but as educated professionals, we should know the difference and when to apply accordingly.
We are employed with educational facilities so what does it say of us when we begin an e-mail to a prospective or future student with "hi enrollment x. i look forward to seeing you soon and no that you will be successful. thanx :-)"
Do you believe we should be the change we wish to see in our students and graduates?
James,
Spelling and grammar is part of our face in the education world. Many people look down on the spelling or the wrong use of language from educational institutions.
Patty Aronoff
Tammy,
Professionalism should always be at the forefront. I know that we need to connect but we also need to grow our students into the professional world.
Patty Aronoff
I agree that grammar and punctuation must be regarded with respect, especially when corresponding with prospective students. Whether planned or not, you've brought up another interesting issue. Diction choice should also be monitored carefully.
It would be a shame to alienate a prospective student because the language of the chosen correspondence was not appropriate.
I am the grammar police!
My 9th grade English teacher stressed that just because you know the "slang" does not mean that the person you are talking to does as well.
Our school caters to an older, more seasoned, student. They are not always familiar with the terms of endearment that younger students are accustomed to.
Professionalism is always the best practice when you are representing your school/company.
Renee,
Watch out for autocorrect! Sometimes your good intentions are changed by this mysterious beast.
Patty Aronoff
10.
Using proper grammer and punctuation is an indicator of professionalism. It represents who you are to the public and to the potential student. Admissions does not want to send the wrong message about the establishment.
Gretchen,
As educational institutions, it says so much about who we are and how professional we are. Truly individualizing our interactions says we care.
Patty Aronoff