Institutional knowledge
It is critical to understand the offerings at your institution and how they will help prospective students reach their goals. By knowing what your offerings are and how they can be utilized by students - we are able to share this informaiton with current and prospective students.
Sheila,
We must be up-to-date. The rules do not provide anything but. There's no excuse for not knowing.
Patty Aronoff
It is key to be up-to-date.
Bradley,
If we are not up-to-date in our information, and then we risk providing misleading information or incorrect information. That is strictly prohibited by CIE.
Patty Aronoff
Lany,
Product knowledge is essential. Students are very knowledgeable on their own and expect you to take it to the next level.
Patty Aronoff
I very much agree with this- being up-to-date with everything the institution has to offer is very important, especially when talking with prospective students. It is key to discuss the job placement ASSISTANCE that is offered!
