Admissions compliance
What are the most important qualities admissions personnel must have?
Lisa,
Active listening is an important part of the role in admissions. We need to be an active listener to determine whether not the school is the right fit
Patty Aronoff
This is so true. Having empathy is so important as you never know what a prospective or current student is experiencing. Sometimes it helps just to be a listening ear and say " I understand".
Arlin,
We should all always be that way in conducting business. It is the right thing to do for both of us as employees as well as the students as consumers.
Patty Aronoff
An admission personnel must be sincere, lawful, and truthful.
Joanne,
The students truly are our customers. Providing solid quality customer service will make a difference in the student experience.
Patty Aronoff
Reliable, ethical, customer service oriented and empathy.
Dayana,
These are definite words to live by. We must maintain honesty and integrity throughout every step of the admissions process. Thorough knowledge is a given as our students rely on us for all information in making a decision.
Patty Aronoff
Honesty, integrity, and thorough knowledge.
Jeffrey,
Honesty, integrity, and thorough knowledge. These are the qualities that students expect from their admissions personnel in conducting business with them.
Patty Aronoff
