Admission Rep moved from Non-Profit to For-Profit School
Hello,
I have worked in the higher education field for seven years at a non-profit institution. I recently transfered to a for-profit institution and realized there are some big differences.
As an experienced admission representative coming from a non-profit school I am wondering if anyone can give me tips or pointers for this new environment? Has anyone else gone through this change?
I have noticed there are many more rules to follow such as not discussing financial aid, accepting payments, or discerning transfer credit.
Any personal experiences or tips would be very useful!
Thank you,
Aarin Brown
Additionally, it is vitally important to know and understand the information instead of just referring to a piece of paper with the info on it. Knowing what you can and cant say in front of a student shows a level of professionalism on your part.
Aarin,
This is a great subject. I think the most important thing you can keep in mind is integrity above all. You will have students that are pushy and don't have much time and don't want to be transferred around to different departments and just want you to give them all the answers.
It is important to know exactly what you can and cannot say and keep that information handy so that you can refer to it at all times. If you are ever unsure, put the student on hold and ask your manager.
Hope this helps.
Hannah
