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Resource Notebook

Hey everyone ! I am a new student services representative and I was wondering how useful the resource notebook was to everyone else once they started their new position ?

I am interested in knowing that as well. I started as an Admission Representative 2 days ago and no one has mentioned having or using a resource notebook to me. I plan on making mine anyway. I feel I can use all the help I can get since I am brand new to this line of work and definitely want to do the best job I can.

I just started this week and was wondering the same!

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