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i absolutely agree with the previous comments. lets hope that everyone is held to the same standards.

I agree and in this regulatory environment that we are in, which has always been there, however, not to this degree as of late, it is so important to proctect ourselves, our school, and the families we work with by just making sure we are doing and saying the right things.

I could not agree more. Compliance is how you keep your job and how a company runs effectively. It is frustrating when someone is not compliant.

Misleading a student in any way can only be bad for you and for the student! Be honest, be ethical, and the things you don't know, ask somebody that does. The student won't think you are stupid for not knowing, they will appreciate the fact that their question was important enough to you that you made the effort to get the correct answer for them!

absolutely. compliance is a huge issue and was hit on over and over during my orientation for thew job. if a student asks a particular question, we often will have set answers for them we just read off a sheet. for example, will my credits transfer is a question that gets an automatic answer in order to be compliant. we never want to mislead or misinform a student

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