
This again comes back to asking the student open ended questions to have them open up and really express their needs. Sometimes students have never been exposed to this because they haven't really had anyone in their life who has cared. As an admissions person, we must have a way of showing understanding and compassion
Open ended questions allow the student to feel welcome and allow us to understand their intentions. It's a conversation. I agree, this is our way of listening and responding in a caring and compassionate way.
In admissions we wear many hats and sometimes we play the role of counselor, cheerleader, disciplinarian, and even the voice of reason. Compassion, understanding, and empathy I feel are pre-requisites in order to be an efficient admissions representative.
I agree with this statement. In order to be a successful admissions representative you must really care about the well-being of your students.
People can tell when you are just trying to sell them something and when you are guiding them in the right direction.
You must ask the appropriate questions to match a student with the correct program. Just because a student says they are interseted in becoming a nurse, does not mean that they would make a good nurse.
I believe that the applicants can tell if an admission representative really does care about the student needs. It comes across in the interview process and as representative we really have to care if we want the students to feel comfortable and open up to us.
What would be some suggested wording to use to gently let a potential student know that he/she is not qualified to enroll?
Students love the "We Care" attitude that is given by addmissions. It makes students feel welcomed
I agree. Also, the whole enrollment process can be a foreign experience. It is important that as a recruiter that we give as much information as possible, and make sure that the student understands every step along the way.
As an admissions person, we must have compassion and understanding to be in the business of facilating the admissions process.
it seems with parents today there is a lot more of intervention on the students behalf. it is important to find out from the student what program he or she is interested in.