Federal Financial Aid Regulations
I found that learing more about the State Authorization and how some college mispresentation state information.
As a regional Director, I would love to see more information and clarification on "incentives / numbers" I hear leaders at all levels making assumptive quotes as to the do's and don'ts of assessing performance and developing incentive programs. If anyone could provide me with the exact location of this information I would be very thankful. All employees need to know what is expected and how they are performing.
Susan, our school used a 3 step approach. You get evaluated buy your supervisor (numbers are not part of the evaluation), the new student fills out a survey and they have us take a product/compliance knowlege test. It seems to work but where is the incentive to over achieve?
My issue is that the honest and most productive admissions person is not nessesarly going to be the highest rated one. In the end the schools sucess is based on how many students are going to school, completeing the program and finding the employment afterwards. Numbers are part of the job and somehow need to be part of how we judge admissions success.
I was sad to see the chance to make additional incentives go away. I completely understand that giving a bonus for more enrollments can lead to admissions folks doing whatever they have to to get more money, but it is an integrity issue. If it is a regulation violation to misrepresent information, then if they are misrepresenting to get more enrollments to make a bonus then they are in violation anyway and the admissions person as well as the school should be held responsible. Many schools may not pay an incentive for over producing but they are putting pressure on their admissions reps to produce anyway. If they were going to lie to make a bonus they are going to lie to keep their job or to keep their supervisor off their back. This is just punishing the honest successful admissions folks.
A great incentive would be instead of getting bonus for enrollments, you got a bonus for the student getting gainfully employed after graduation. This way I would take personal responsibility to assist the student in finding solutions with issues while in school (increasing graduation rates) and give incentive for the admissions rep to work hard assisting career services in finding additional career opportunities that were out there (increasing the gainfully employment rate). It would good for the students.
But sadly now any incentive related to anything having to do with numbers is gone and it is because of other unscrupulous schools and admissions folks.
I agree with you Jim. But what kinds of things should we be looking at to define performance? Student retention rate, graduation rate, graduation within a certain time period, the ability to find a job within so many months of graduation?
I think it makes sense that compesation has nothing to do with enrollment, but there are those who are under pressure to perform. Too much of admissions is based on "numbers". We need better ways to define performance. Jim
The point to be upfront and ethical with all of our students and potential students is always top priority for our school.
We always make sure we follow the rules not to misrepresent our programs to our students
O work many college fairs myself and it is so important to represent your school in the right way. I sometimes see representatives on the verge of pushing it with their schools and trying to entice the prospective students to attend. Everyone should have all the information they need to make an informative decision.
The biggest concern from other colleges I see at Career Fairs is the misrepresentation of the educational programs their school offers and the jobs they promise. I'm pleased to work at a very ethical institution which take Financial Aid and full disclosure of all pertinent information very seriously.
It's sad to see how colleges misrepresent their schools. This puts a red flag up on the industry.
