
In this section I found just how much misrepresentation can affect not only the perspective student, but the school as well. Has anyone come across any questionable cases?
I was actually suprised by how many people had misleading facts about our institution. It really made me wonder where this input was coming from, whether it be online research (because not everything is factual on the internet) or by competitors.
This is a VERY sensitive topic. Sometimes prospective students are told several things about school, loans and jobs. And many times what they are told is not always what they hear, understand, or rememeber. Therefore it is up to the representaive of that said school to make sure the prospective students are not only given the information BUT understand it prior to continuing with the next step.
Agreed, I tell students that they should visit the www.bls.gov giving misleading information is not the right thing to do
I have not been personally aware of misrepresentation but with that said a profound trust in the representatives of your school is paramount. THe basis of a program must be founded on trust and truthfulness. Prospective students and current students must consistently be given truthful and honest information so that they are able to make an informed decision. If this is not done then we are not doing what is in the best interest of our students, out school and the profession.
Misrepresentation-lack of integrity-hurts all of our reputations. Students oftem lump schools together in their minds, so one's actions has far reaching effects.
I do the same thing. It really makes a difference if you have good working communication with the financial aid officers.
I feel and have learned that in order to do this job with success that you must truly believe in what our school offers and what it does for the students. The student can tell if you are just there to do a job or if you really believe in them and what you are selling them.
It really comes down to knowing everything you can about your school and who it is, their reputation and how satisfied our students are. You need to be proud of the school you represent and what they stand for.
I am on online rep and I get this question a lot, about salaries, I tell them to go to our 3rd party sources and they will find a true answer there, I never go into how much they can make.
Our company is great with compliance and compliance training weekly. We are always being reminded of how to address students' concerns about financial aid. I have seen cases in the past at other schools where representatives guarantee students a specific salary, and they were immediately fired. At the school I am at now, we simply let them know that their Financial Aid advisor will help them with their issues. If the would like an immediate answer, I get an financial aid advisor on the phone with them instead of making up an answer myself. We are very focused on servicing our students, and providing them with misleading information is not helping them in any way.
Very often our applicants are asking about salary and responsibilities of Practical nurses. I know that I can not disclose any numbers as far as salary goes, but I always try to give them information about Practical nurse's responsibilities.
Very often our applicants are asking about salary and responsibilities of Practical nurses. I know that I can not disclose any numbers as far as salary goes, but I always try to give them information about Practical nurse's responsibilities.
I haven't had any misrepresentation, but representatives of intsitutions have to know their boundaries. They should always direct prospects and students to the direct department that deals with financial aid, student loans, scholarships, etc. Us as representatives should be knowledgable, but also know who can be of better assistance with what the prospect or student needs.
As a Military Outreach Rep, if questions on loans or payment options come up I ask prospective students to contact our Financial Aid Office. Student Loans are always a last option when talking with our Military Prospective Students and family members. The Financial Aid office will counsel them on their aid options and see what is the best course of action for the student or prospective student.