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maria,

That's a good answer Maria, as they have to work hard to get a job. We can give them the skills to help them do the job, but they have to do the work to get and KEEP the job, right?

Always be sure to tell your prospects that you can only offer job placement assistance...its very important that you never guarantee them a job.

Sounds like you are very positive and motivating for your students. Good stuff!

Donna Guisado

some of my prospects have many questions one common one is if they will get a job. My answer is if you are willing to change your life and study very hard and stay foccus on the field you choose i am pretty sure they will be ready to challenge any obsticles and be succesful in any field they choose.

Giovanni,

It is absolutely appropriate. That is the best place to refer them to for answers to those types of questions, precisely because there is no specific answer! Salaries can vary greatly, we all know that is the reality, but we cannot withhold information from our prospective students.

It sounds like you have a supportive team and you can probably already see the importance of admissions and financial aid working closely together to provide the most accurate information possible to the students.

Donna Guisado

Similar to other forum participants, a great majority of prospect students want to know the cost and length of the program. In these cases the best way to clear their doubts is to refer them to the financial aid department. Individuals who are unsure about the career path they want to take, typically ask about employment opportunities in the field of interest and average income for those professionals. I have noticed that there is no specific answer to that question but I refer them to visit the bureau of labor statistics site to obtain additional information. I dont know if this is appropriate

Belen,

Perfect! It sounds like you are very well prepared to meet your students needs.

Donna Guisado

I'm familiar with the disclosures on our website, so if the a prospective student has a question I could answer the question.

Cynthia ,

I think you are absolutely doing the right thing in directing the students to the catalog and to the proper department to respond to their questions.

I would also become familiar with the required disclosures on your website, as the students may also have questions for you about the information contained in them.

You might not need to be able to address all of the specifics in the disclosures, but knowing where to direct them, as you do with financial aid, is important knowledge to have.

Donna Guisado

Belen,

The number one question, right? And now, you simply must give them the correct response, or as Cynthia pointed out, direct them to the catalog and to the department best suited to respond.

How about the disclosures on your websites? These are regulations that are now required and I would suggest that you also familiarize yourselves with these as well. Students may have questions about them for you as well.

Donna Guisado

They usually ask how much the program is, how long is it, and in if financial aid is available. I believe that ive been answering these questions effectively by goving the student a catalog so they can see the costs and the length of the program and then directing them to financial aid so they can answer any financial questions they have.

most of the prospective student ask; how much is the program?

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