Admissions timeframe
What would be the approximate right amount of time that an admissions' rep should dedicate to a prospective student?
I would say there is really no time frame as long as we are focusing and covering on what the prospect is there for.
Every student is different in many ways, they all have different stories. There should be no approximate time to dedicate to a student. When a student approaches an admissions' rep is because they want to make a change, a difference in their life's or maybe to others taking the time to get to know the student and help them achieve their goal is what we are all about.
Ailyn ,
Exactly! We like to say "it takes as long as it takes!" Thank you for your post in the forum!
Elizabeth Wheeler
Each student deserves to have as much time available to them as possible. Each individual brings different scenarios and life experiences to the interview or phone call.
This in turn requires the Admissions Rep to assess and provide the necessary time to create the rapport needed in order for the prospective student to feel comfortable and to create the much needed relationship between the Rep and the student.
Aaron,
Thank you for your post! When it comes to admissions, we like to say "it takes as long as it takes!"
Dr. Jean Norris
My admissions timeframe is highly variable. There is a minimum amount of time it takes to go through the basics, but this time can easily be doubled or tripled depending on the individual student's circumstances and interests. I do my best to build a genuine rapport so that the student feels they always have an ally or at least an ear when it comes to the challenges they will face during their studies.
Tammy, It sounds like you really like to make sure your student is well prepared. Thank you for your contribution to the forum!
Dr. Jean Norris
As must time as the student needs to get all of their questions and concerns addressed.
I have had so many different managers come up with as many times. In my opinion as long as it takes. The student may have a deep background with many different levels to explore, don't sell the student or your school short by dong half the job. You can always and politely navigate the student to keep them on task if y=time is getting to long.
It sounds like you have a lot of experience, Ana, which is great. I like what you said that the admissions representative should dedicate as much time as needed. Not every student is the same, and it's important to meet the student where they are in the school search process. Do you agree?
Dr. Jean Norris
An admisions rep should dedicate as much time as needed there are prospective students that ask lots of questions are fearful can't decide etc.
Now the perfect admissions interview and tour and closing is 45 minutes in my aopinion and experience I have been doing this for 16 years and I am a closer.
Heather, It is clear you are truly in this profession for the right reason. Each student deserves our undivided attention when helping them make the best decision for themselves. Can you put a time frame on "quality time"?
Dr. Jean Norris
I have found that spending quality time with a potential student over the phone or in person tells them you are truly interested in helping them. Sometimes a potential student will start out with, "I don't mean to bother you, but..." and I make it clear to them that they are never bothering me and it is my job to help them with any questions that they have.
That's a great question Belkys and the best answer I can give you is that it takes as long as it takes. Each prospective student approaches with their own personality and situation which will influence the length of the call or interview. If you have taken the time to build rapport with your prospective student, asked good questions to understand their situation and goals, provided customized information to meet their needs and set accountable next steps during your time together . . . then that's how long it takes! We welcome comments from others with your opinion.
Dr. Jean Norris
