Get Your Students Hired
How can you improve your communications skills when speaking to someone over the phone?
Being aware of how you sound and are coming across to your student is definitely important in your communications, Stephanie. It can also be helpful to know the purpose of your call and key points that you want to cover.
Be sure to control your tone of voice and to have a clear agenda for the conversation on your part.
These are all great practices, Fred. Your attitude can determine a great deal of your success. It sounds like you make a conscious effort in your phone conversations to be positive. Keep it up!
Excellent observation, James. It's amazing the amount of information you can uncover when you take the time to listen to a person's response, isn't it? What techniques do you use to maintain an equal flow of conversation?
Smile, be upbeat, pretend the person is in front of you. A positive attitude will come accross.
I think by listening more and not trying to maintain as much control over the conversation.
It should be a 50/50 conversation.
That's a great question Miguel. What are some of the techniques you utilize in your communication on the phone that you've found effective?