Listening
Ultimately listening is an important part of the "Admissions World," because you really need to find out the students desires, motivations and needs to further help the student in making the right decision.
I think that this is important especially when it comes to our profession.
Great, Claudette. How do you ask them about their goals?
Dr. Jean Norris
Yes , what I like to do, I let them express their feeling, what they looking for to achieve, what type of help needed ,their goal .
Jeana,
Great point! What do you find the successful admissions professionals do differently than those who are just ok at their job?
Dr. Jean Norris