Effective listening
Based on my understanding, To be a effective listener means:
1. Listen to students what they are thinking.
2. Understand what they want to tell us.
3. Think about what we can answer and what we should suggest them and help them for better career development.
4. Be patient and be a good listener if they don't agree our suggestion, think about why they don't agree and accept it, then try best to give better solution.
Is essential to creating a positve rapport with a student. When they feel heard they feel trust towards us.
For any successful representative, good listening skills are essential, as they will provide you with all the information needed to help steer their course.
