The Power of Questions | Origin: AD115
This is a general discussion forum for the following learning topic:
Effective Questioning and Listening --> The Power of Questions
Post what you've learned about this topic and how you intend to apply it. Feel free to post questions and comments too.
This module highlights the power a question may hold. We must be mindful of how we pose a question and make sure it corresponds with our intentions. For example, using "why" questions, may leave the listener feeling deffensive. This would be counterproductive when trying to assist a student and works as a team, if they are left feeling attacked.
This is a vital part of student recruitment and how to learn the correct approach. It is also
very interesting to view othe admissions personnel's approach. It really reminds me that noone has all of the answers.
When we truly listen we ask more approriate questions, which provides the answers you are seeking.
Focusing on the use of open ended questions and working to keep conversations above the line and engaging will help to strengthen my communications ability.
Jack Burke
I have learned that both types of questions are valuable and have their place. It all depends upon the person and the circumstance and what it is you are trying to accomplish to help that person.
It's very important to ask open-ended questions during an admission process or when getting to know your student. By mirroring asking powerful questions that are open-ended, I hope this illustrates to the student how to best ask questions so they can navigate their education more effectively.
Reply to Vance Baldago's post:I tend to apply this knowledge in my everyday interactions with students, potential students and coworkers.
I was also taught that closed ended questions had a bad connotationto them. However, learning more about asking questions I realized that both open and closed ended questions have their own benefits. Avoiding why questions, so the person won't feel the need to explain/defend themselves. This can be disengaging and throw off the entire conversation.
I have learned the importance of using engaging questions
Questions and they way they are asked sets the tune and helps us gather more valuable information
If you really want an engagement with the client or prospect, or friend, kid, spouse know when to use a closed and open ended question. This will provide a better interaction during a conversation with whom ever it is you are speaking with.
I loved this module. It was a great reminder to utilize open ended questions and to always take control of the converstaion to get the information needed out of it. Once I focus on these things, my conversation will be more successful.
It is imperative to know when to ask open and closed ended questions. In the probing and gathering information phase, the use of asking open ended questions will allow the ability to gather information and uncover what the students needs are. Close ended questions are good for moving forward in the conversation as well as uncovering specific information.
Open end questions is a more positive way for both, the listener and you. You wouldn't want any negativity or for the listener to feel bad, uncomfortable and irritated or embarrased. This will only result in a loss. Let them see and know that you are there to help them succeed and engage with them.
Open and Closed ended questions allow for exploration and true commitment to start and finish. Once engaged you can assist the applicant with minimal objections.
Both servers a valuable purpose when seeking to gain insight into the individual and assist in better defining a person's needs.
Questions builds rapport. Open ended and close ended questions are the basic forms of questions to use. Stay away from "why" questions as it imply judgement or may make the students have to defend themselves.
The purpose of questions are to build rapport, guide dicovering, encourage exploration, and aid in problem solving. Powerful questions have simplicity, purposem, energy, possibility, and exploration.
I learned how important it is to value the 2 types of question format in different circumstances.
