Get Your Students Hired
Discuss three common ethical practices that are most important to you and why.
Three common ethical practices that are most important to me are: not guaranteeing a prospective student Financial Aid, placement upon graduation, or becoming State Licensed. I believe the prospective student needs to know their options as well as what may happen if they do not achieve one or all of these. Honesty really is the best policy.
Three ethical principals that I strongly believe in as an admissions representative would be clarity, honesty, and advocacy. In my role I believe that it is imperative to operate in a dual role that both supports the campus and the student in determining if our courses are the right fit for them. The only way to effectively do that is to build a relationship with the student to uncover their needs, wants, and goals to assist them in determining if our programs line up with those three things. If all of those things fall into alignment, I then become a facilitator to guide the student through the enrollment process.
You should never enroll a student that will not benefit from the training.
You should never talk bad about another school
You should never guarantee a student a job or a certain salary
Three common ethical practices that are important to me are honesty, following through on commitments, and compliance. These three are definitely the most important practices not only because they are essential parts of the job, but they also help you do your job well. If you are honest with students, the more likely they are to trust you and actually listen to what you have to say. Following through on commitments not only shows the student that you are a good employee, but it also reflects positively on the institution as a whole because it shows that we hire people who have integrity. Finally following compliance is not only an essential part of the job, but it helps the student as well.
That is a very good answer. Some students do procrastinate and then by the time the first day of school is here some students may not be ready to start. By letting the student know they can come to the next program start the student might feel more at ease and not be in a rush to get stuff done which could cause mistakes to be made or be forgetful of other things. Making sure they are in the right class is also important because students have to be on the correct rosters.
The three most important ethical practices would be honesty, the enrollment process and the financial process. If the school or its employees seem shady they may put a potential student on edge or make a student wary about registering at the school. Depending on how you answer the students questions may also have an impact on how they perceive the school. You always want be positive, answer to the best of your knowledge, sincerely, and look for the students best interest also.
The enrollment process is also important because the student is entering an agreement with the school. If the student has to pay money when registering the student may not be entitled to getting any money back. The student has to be sure that they understand exactly what they are to do and what is expected of them as a student and financially.
The student should know how much they will have to pay and by when. The student should know the terms in which they are getting into.
Candice,
While it is important that you provide accurate information, how do you insure that you are always on top of the regulatory changes?
Cindy Bryant
Angela,
Treating students fairly should be an assumed entitlement. The only way to manage an orderly classroom is with non-bias and equality. Students always notice how you treat others.
Cindy Bryant
Three ethical practices I follow are honest communications, integrity, and fair treatment.
Students, parents, alumni, and all involved in my profession should be provided honest feedback, even if the honest answer is, "I don't know, but I will find out for you, or I will find someone who can better answer your question." This includes, not withholding information.
Integrity to do what is right even when no one is watching.
Treating all students and employees fairly, with respect, and making sure no one feels I have inappropriately handled a situation, or being, based on bias.
The most important to me is integrity, full disclosure and accurate advisement because these are the ones with the most potential to positively or negatively impact students in their educational goals.
I believe you should never misrepresent your school, always provide accurate answers to your students and never mislead the student.
Marlin,
As a Director of Admissions you play an important roll in your college. You must delicately balance motivating your team to obtain goals and insure that they are meeting federal guidelines.
Cindy Bryant
For me, the most important ethical practices are: Transparency, integrity and compliant culture. I am the Director of Admissions at my Institution and my duty is to keep compliance and be sure that the admissions and enrollment process were executed as established by the university and the accreditation agencies. I also encourage my staff to have honest communications with students and always be professional, that will create a lasting relationship and also will contribute to retention.
Thomas,
Hi! It is clearly understood that your admissions team practices transparency and disclosure when enrolling students but being an institution that caters to multicultural demographics would you say that ethical practices are universally understood?
Cindy Bryant
Our main goal is always having good ethics.Before a student start we talk about the cost of going to school and then to make sure we're getting them into the right program. Also we go step by step of how they wil progress thoughtout their academic year and most important to have an open door policy to answer any questions they may have.
Matthew,
Welcome to the forum. This is a great training exercise. By asking your team what ethics means to them allows you determine whether or not their ethics align with the colleges. The newspaper test allows the employee to envision their decisions in a critical situation. Finally it is seldom that colleges have an opportunity to rethink their their decisions and analyze the next best way to handle a situation.
Cindy Bryant
The most important ethical practices are honesty in disclosures regarding future placement, getting a student into the correct program and the correct term. Some students want to start classes and for some reason need to postpone their enrollments, if we rush them to start they probably drop. It is better to let them know that we have another start in the future, so they can take care of their situation before getting into college.
It is important to always be honest with the student when discussing tuition, responsible borrowing and accreditation.