Hi Chyrl,
Honestly, all C-Flags are difficult at times.
Personally, I believe Selective Service Registration is the most difficult. These students tend to be over 26 and are unable to provide documentation as to incarceration, being homeless without a permanent address, etc. We do try our best with contacting Selective Service Administration with the Student present to try and work out the registration with them. If nothing can be done, we have the student document their past for a review with our FA department to see if a PJ might clear the code.
Is the best way?
Thanks,
Myles.
I agree most are difficult and time consumming, but I Think Selective Service can be the most difficult and the process is longer I had to assist student in sending the information off.
Brenda,
As you may have noticed many of the participants in this forum have stated that Selective Service is the most difficult to resolve. You have to document the students situation and clearly show the student did not knowingly and willfully fail to register. It can be difficult but without the documentation to ensure this the is not eligible for FSA funding.
Sincerely, Chyrl
Chyrl Ayers
We have found it very difficult to clear C-codes on students who did not register with the selective service. My history with such cases are young males spending time in prison. They do not register prior to the age required and sometimes get out after it is too late. Most times they can not prove they spent the whole time unable to register. We find that most times they had breaks between there incarseration and still failed to register.
Karolina,
All of your comments are right on the mark. It is critical for students to understand the situation and the process necessary to resolve. I think most of the learners in this educational module have commented on the difficult of the C Flags related to Selective Service. Follow up is a mission critical process of all we do in Financial Aid when assisting a student and/or parent.
Sincerely, Chyrl
Chyrl Ayers
I have never experienced a drug C flag, but I have had quite a few Selective Service and I think those are the hardest to clear. It takes time to get the letter from SS and the student must also document the reasons why they did not register, which also takes time. I think like any financial aid follow up it is important to bring the student into the Financial Aid office to tell them the process and help them make the initial contact with the SS office. Educating the student is the best service that you can provide in these types of situations.
sharita,
Completely agree resolution requiring action by another institution can be difficult and frustrating to you and your team. The best I advice I can provide is to handle with the student and other institution professional and stress the need for resolution. However, sometimes nothing you do can resolve the issue of an overpayment other than the student repaying it.
Sincerely,
Chyrl Ayers
Michael,
The situation described is often occurs and many other institutions have indicated the same issue. You and your FA team have to evaluate all situations and determine if the documents clearly document that the student did not willingly and knowingly failure to register. There are times this is can be a difficult decision.
Sincerely,
Chyrl Ayers
The PELL OVERPAYMENT CODE CAN BE DIFFICULT BECAUSE IT IS OUT OF MY HANDS, AND I OFTEN HAVE RELY ON ANTHOTHER INSTITUTION TO RESOLVE THE OVERPAYMENT STATUS.
The Selective Service code by far for me. C codes like citizenship, default, and over payment issues are very black and white. Even if you receive the letter from Selective Services prior to your institutional deadline for disbursing financial aid, the letter may be ambiguous and forces the institution to make a decision on whether to disburse aid or not. I haven't had one in over a year that was actually resolved but I felt like the letter I did receive basically said something along the lines of "it's up to your school."
Nichole,
Many of the participants have commented on the difficulty associated with Selective Service. Most of the comments relate to the length of time to receive the notification from Selective Service. In addition many participants have commented on the difficulty associated with resolution when dealing with many servicers.
Sincerely,
Chyrl Ayers
I would say Selective Service. The time to get the status letter is extremely long. Defaulted loans have also become tricky. With students having multiple servicers, they are unsure of which loans they are actually repaying and which ones they are not.
Sergio,
This is a very personal question and it depends on your student population. I certainly can see how this is a difficult Comment Code (CFlag) to address, especially if students did not know they had default on a federal loan.
Sincerely,
Chyrl Ayers
I think Default cases are the worst. Students usually do not know that they have to contact loan servicers to update address and phone information and we get a lot of delinquent and default situations because of this.
Dependent on the situation, most C codes are hard to resolve. The Selective Service C code seems to be the most time consuming. It takes 2-3 weeks to receive the status Information letter. Most times this delays the students start date.
Ana,
You comments are right on point - students appreciate the assistance from the FA team to resolve C-Codes, the most important action is proper resolution and Selective Service can be tricky when dealing with students that are beyond the age of 26th. It has been my approach to break each C Code down to the simple approach and work with student or outside agency to document the appropriate resolution.
Sincerely,
Chyrl Ayers
must cases are difficult...but at the end of the day we can always resolve the cases, and the student is just so happy. Selective Service can be difficult. As long as you can document that the student entered the country after their 26th birthday you should have sufficient documentation. If the student documentation used for eligible alien status has the date of entry into the country and it is after the 26th birthday you should be good.
Afton,
This discussion question has gleaned many different responses. When I worked at the campus level I always struggled with resolving this particular comment code, also. It can be difficult to resolve due to the storage of the resolution documentation.
Sincerely,
Chyrl Ayers
I believe that resolving the Citizenship status C code is hardest. Often times students do not have a copy of the required documenation and trying to obtain that information from other agencies can be a timely process.
Frances,
This question receives varying answers and Selective Service is one that others struggle to complete.
Sincerely,
Chyrl Ayers
