Our learner services department encourages all instructors to direct student problems to them EARLY! They also host many events to keep student morale up!
I'm not sure one can point to a specific practice that demonstrates school commitment. Many times, it appears as if each section has its own agenda and is not too much concerned about the rest. But one thing that we all do is to try to get each student to focus on the future (graduation and gainful employment within his/her chosen profession) rather than on the present. We continually keep examples of success, such as prior graduates' successes, in plain view. We encourage them to see that they can also be that successful person if they simply persist and realize that we are there to help them in any we can. If we can keep them motivated, they will probably be successful.
We demonstrate school commitment by calling a stuedent when he/she is absent. By calling we are showing a concern. Sometimes the communication is what they need to conquor a rough time, or for motivation.
What's the next step when a student changes their number without notifying the school? Is the instructor expected to follow up when the student returns to class?
Loren Kroh
we have apolicy to call a student after they miss a day some time they change there nomber so that that someone cannot call ehem and forget to give the school new one or the instructor
The teachers are responsible for calling a student when they are not present in class and comment on a call log every day. We also follow up with makeup classes and schoolwork, each case being documented and discussed among instructors of the same class. Lastly, we hold a meeting with our lead instructors each week to discuss any students that we feel may be falling into one or more of these dangerous areas, which helps the school as a cohesive unit to stay on the same page while helping each student.
If a learner is late to class I ask them if getting up in the am is a problem, then the next time they are late I wright an advisment that they sign reminding them of the importance of being to class and ask them if they can remember why they came to this school.
Are you one of the people communicating with the students who have missed a class? If so, what kind of responses do you get?
Loren Kroh
At MMTC we have a retention coordinator. Also, if a student misses two consecutive days, they receive a phone call.
There are many practices at my institution which demonstrates the school's commitment to our students. Each department is committed to setting individual appointments to speak with and resolve any issues or concerns that a student may have in their area. All departments work come together and communicate the best to assist the student so that he/she will be able to remain in school. As an instructor, my commitment to all of my students begins on day one of each quarter, and is enforced and continued throughout the entire quarter. On day one, in addition to covering the syllabus, the expectation of the class, etc., I also let them know that I am there for them; whether to tutor after class; whether it means mentoring, and/or listening to other issues/concerns which a student may be experiencing. I always let my student know that my job as an instructor is to assist them in being successful. I also let them know that I have an open door policy and I make sure that they all have direct contact information so that they can leave messages on my company provided phone. I always respond back to the students as soon as possible. I think that when an instructor shows this act of concern and commitment, students receive, accept and appreciate it very much. This is a true and sincere way of building a rapport with the students.
We also have an early intervention in communicating with a student as soon as a class is missed. I feel this shows they are missed and they do matter. To many of our students do not have this support outside of the school enviroment and taking the time to support them can make a huge difference.
We have a policy that we have to call students after they miss 1 time. I also send an email since a lot of the students will communicate more online than having to talk on the phone.
Following through when a student has a need for help/or resources. Following through shows not only commitment, but it also shows that we care.
I would like to mention several practices uses at my school:
1.Each student is followed closely by the Lead Faculty. Students are given an opportunity to identify stessors that they feel could be changed.
2. We have a student goverance body and student ambassors that also addresses students concerns.
3. The Lead Faculty keeps the communications flowing between students and faculty ,by addressing student concerns in our Program meetings.
4. Students have a opportunity to evaluate the class and the instructor at the completion of the class.
At my institution, instructors contact students directly when they miss class. I have had several students comment to me that they have never had this personal attention at traditional schools. It really seems to encourage them and foster instructor/student rapport.
I normally communicate with my students concerning attrition as it relates to my own personal experiences. At the beginning of each quarter, I inform them that they will experience problems throughout their lives as well as their academic careers. Therefore, they must prepare themselves psychologically for the challenges and encounters that they will likely face.
No doubt "Strengthening the students confidence in themselves" is an important measure of commitment; but what specific steps does your school take to achieve this goal? Does it require that faculty members take courses like this for professional development?
A measure of the school's commitment is the requirement that faculty members take courses like this for professional development. The courses listed below will better prepare me to reach out to our students and improve retention as I satisfy ABHES requirements for professional development.
Dr. Ricardo Richards, UMA
RT101 - Improving Retention through Timely Intervention
RT104 - Best Practices to Enhance Student Retention
RT103 - Implementing Successful Student Retention Strategies
RT102 - Orientation and First Week Activities to Increase Retention
