Listening and communicating
What I think is lacking when people are helping others is effective communication and listening. If a student see's or hears something they don't like it will ruin finding resolution to their problem.
Is listening training part of your institution's professional development curriculum, Margie? It certainly seems that is should be.
Good point, Jan. I wonder if we should be including some basic "sales training" in our courses. Most jobs have at some aspect of "selling" involved in their interactions with customers.
I believe listening is the start of communicating. You cannot help anyone if you don't listen to them. Any sales training will tell you the most important skill to have a listening.
The biggest problem in communicating is that people don't listen or half listen. To students, it means that we don't care. There is training in listening skills that I feel all employees should take.
I am an advocate that we should listen to communicate is the most important thing in any relationship and most importantly we listen to our students, if you hear his views most certainly will be able to communicate and find solutions in our class
Yes I do agree. I am a true believer that communication is the main key amongst people. You must be able to listen in order to hear what is the problem to be able to resolve the problem. The lack of communication and listening to others will get you nowhere. Talk less and listen more you may find out something you may not know.
Just to prove my point, I add to it that we need to be able to guide our students in a way that they can make it best in their educational and personal lives so not only they become good students also good citizens.
The "Grandmother Effect" conjures up a very powerful image, Azra. One that all of us should relate to more often, I suspect.
For effective listening and communication I use Grandmother Effect for consulting students because it is proven to the world that the accumulated wisdom, experience, compassion and knowledge of women who’ve lived full lives are a powerful force for guidance. Anyone who has compassionate heart can provide care at times when students need the most.
