Improving Retention
The company as a whole needs to work together as a team when a student or students are identified as having issues, be them personal or academic.
If an instructor identifies such a student, there needs to be follow up and follow through with that particullar student and those practices should be shared with other employees. Alot of what we learn from those experiences can be applied to best practices and used for other students as well, unless otherwise deemed an individual problem.
i agree with what you are saying i do the same thing
We have instituted a pilot program in which twice per 3 week session the instructor of the course evaluates each student on 10 items ranging from attendance to transportation issues.
There have been 4 instances from these reports that when analyzing the data I have been assigned I have spotted 4 students with what I believed to be learning difficulties. These students were all referred to our student services department where it was found they were entitled to special learning accomodations and the student had not stepped up and requested these accomodations. I wonder how many students we loose because of reasons like this and I am glad we are able to help in this area. This program has shown positive results.
There seem to be some opportunities here.
Not one that I'm aware of, other than CEE training forums. With the Education Manager, but if the situation has to go to Student Services, usually we are not informed of actions taken unless Student services feels we need to be involved.
Is there a forum to share best practices? How do you communicate problems a student is having and who coordinates the support offered?
