Getting started
As it is for all experiances, it is very important to be involved with tyhe orietation of the class or class's that being held.
This is a necessary approach to continue assisting the student.
Gordon--
Being flexible enough to discuss whatever is on the students' minds is very important. Excellent best practice.
Susan
Having an open time at the beginning of class for discussions of a general nature seems to get the class settled in and relaxed to the new surroundings.
If the orientation process is not as structured or organized as it could be, this could devalue the students perception of the over all quality of the education. This might also cause the student to question the decision they made to enroll in the program.
Brian
Everyone in the organization should be involved in the orientation of students. Instructors should be aware of the orientation content to field questions, but also be able to fill in some of the gaps. Students are always asking me about issues such as the institution’s status, marketable majors, help for course work such as EI or tutoring, student activities and you name it. This goes for first instructors in a student’s career must extend to all instructors as opportunities are always increasing. Seasoned students may not be aware of some of those that may make their experience even richer.
Ronald--
It is, as you point out, important that faculty know what is covered in orientation--at least in concept. That way, they can reinforce what is covered and be 'on the same page' with the other departments.
Susan
This is absolutely true, but in some institutions the orientation is held seperate from the observations of the teacher. In this case, teacher knowledge of the orientation process and characteristics are key elements in understanding the student outlook on the school's expectations.
I agree with finding the answer as soon as possible for the student. No one is perfect, but showing the student that you will work to find the right answer sets a good example for them.
Craig--
That is sound advice. Unfortunately, sometimes people feel like they have to have the answer or they lose credibility (I guess, depending on the question that might be true).
Your willingness to do that and admit you don't know but will find out is a great example to your students.
Susan
If you don't have an answer, you should find out for the student in as short of a time as possible.
Ronald--
Great point and no one has brought it up! Students will ask for clarification or confirmation of information presented. This is an excellent reason why everyone should be familiar with what is covered in orientation.
Susan
That is very true cause students will be asking you questions that they for got at orietation so its good to have the knowledge to continue to help the students in any way we can.