help

Student Services Performance Group

Public

Stu Mennie CHEP

help

so them how to help them selfs.

Susan Backofen

Matthew--

Exactly! We need to teach them how to 'fish', not keep baiting their hook.

Susan

Matthew Crosby

I agree that we should be as helpful as possible, but sometimes that means helping them to help themselves. We are speaking about adults, even young adults, and it should not be necessary to hold their hands every step of the way.

Mark Hall

Put yourself in their shoes. How would you feel in a strange place and not knowing where to go or what to do. Be as helpfull as possible. Make students feel comfortable in their envoirnment.

Related Learning Opportunities

RT101 - Improving Retention through Timely Intervention

RT102 - Orientation and First Week Activities to Increase Retention

RT103 - Implementing Successful Student Retention Strategies

RT104 - Best Practices to Enhance Student Retention

RT105R - Raising the Bar to 'First-Class' Customer Service