Yes, it must be a team effort. Too often the right does not work in accordance with the left. Where I work they do a really nice job with making sure all parts of the process are on the same page.
Estella,
Mentoring to build a relationship is the best way!
Dr. Larry Banks
I could not agree more. It is imperative that the student feels as if they have someone by their side each and every step of the way.
Theresa,
The key is... retention is the goal of all staff. If you work together as a team, you will improve retention.
Dr. Larry Banks
I agree it does take everyone in the instituition to be on board for all students to successfully complete their program. However, often times the perception of one department against the other seems to be the feeling on campus. How does your instituition tackle this issue?
FELICIA,
You are so right. It all starts with the entire staff!
Dr. Larry Banks