Safe Place
My office is a safe place for students who are discouraged, frustrated or upset to come for a "time out". They know it's a place where they will not be judged and where they can vent their frustrations and/or fears. They will find a listening ear and suggestions/advice upon request. It's also a place to share good news and happy times! The most important thing is that whatever discussion takes place will be kept in confidence and will not be "spread" around. Honestly, some colleagues find it beneficial and use my safe place as well!
Mary,
Studies show that it takes 11 positive folks to make up for one negative person.
Jeffrey Schillinger
I can see that as true, but, sometimes it is just so helpful to put your feelings into words and say them outloud. Kind of like a cleansing. Some people will write them to get them off their chest too.
Mary,
Some people feel that venting is a way to bring others down to their level. How would you respond to this?
Jeffrey Schillinger
You are a partner in crime. My job is to be the thorn in someone's side...I always play devil's advocate. My students and co-workers appreciate someone being honest and reminded them of the good and the bad. I am glad to know there are others who have open door policies for whatever is necessary. Previously I also worked in a hospital and the physicians would come to my office for a time-out and vent. It really made me feel good to be that ear for them.
I let the students know that I am here to help them in school not to hender. I am always the first in line for direction.
It has always been one of my goals to assure students my door is always open. I feel it makes them feel much more comfortable and that just helps the learning process even more.
You make a key point here, Taffy.
We need to be ready to recommend outside services when we determine that we are not the best person to meet the student's immediate need. Once we refer the student to the proper resource, we should follow up to make sure the student availed himself or herself of the service.
I agree. Students need to know that we have open door policies and that we are there to listen. I also have always help guide them to additional help if I classified the issue as a "not so easy fix". I think all of us need this kind of place, whether we are a student or a staff member.
I have the same process. Sometimes we just need to vent or have a sounding board. They know it will remain confidential.
Thanks, Cheri,
To what do you attribute the fact that your students and co-workers feel so comfortable coming to you? In other words, what is it that you do that your peers may not do?
