I think it is very useful to "know yourself" as an instructor to better serve students, which was great point made in Module 1. Knowing one's strength and weaknesses helps in the area of continuous improvement for instructors. This knowledge of self and skill sets, combined with knowledge of the adult learners we are serving puts us in a better position to "customize" the learning environment to their specific needs. I agree with the fact that we must be models, managers and motivators at all times. I have experienced each and everyone of these roles in my Online classroom experiences. I have to encourage students to "hang in there" during difficult family breakdowns and to still stay focused on their academic journey, which then helps to improve their professional and perosonal life. I have always said "being a role model is not a choice", people learn from us and observe our actions whether we choose to accept it or not. Dwight