Just a note, I feel that Faculty and Instructor appearance and attitude is very important in this area as well as in other areas such as student involvement techniques. There is almost always an understanding of who is in charge in the classroom, however if students feel as though they are a part of the learning process for themselve and for others they are much more likely to participate. Attitude of instructors needs to be inviting and approachable, more like a Qualitive Management Program, where everyone feels they were a part of the final product, in this case, learning.