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This module provided a clear, step-by-step process for problem solving.  1) Define the problem, which requires research to determine the scope of the problem and whether or not it can be resolved; 2) Compile potential solutions, which also requires research, and then determining the most appropriate solution, given the various variables and constraints that will impact the situation;  3) Develop a plan of action - determine what the intervention will be, and then 4) Evaluate the results.  As an instructor, I can assist my students through all of these steps to come up with an effective solution.  I think students often become overwhelmed with problem-solving because they don't know where to start.  Taking a step-by-step approach will show them how to reach a solution to the problem methodically and over time.

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