I work and teach primarily in an online course environment, which means interacting with students face to face is rare.
Does anyone have any suggestions or "best practices" you've found to be most successful in getting to know and understand online learners when there is the absence of physical interaction?
As a group, the online faculty at our school do a great job supporting online students...I'm just looking for any ideas that other online schools might be doing to reach out to their online students.
