Hello Everyone, This post follows my last post for chapter one. The one area I constantly work on is treating each student the same, and as this chapter points out, the best tool to use can be your class syllabus. One effective way to get the students to understand that you have been around the block, is to have them email a soft copy of the syllabus they were given (or got online), and state in so many words that they have read and understand the syllabus, and agree to other items such as the grading scale. I have found this method to work very well, as you can always use their original email as a signed contract that they stated they have read and understood the syllabus.