I have been having an interesting dilemna recently. I teach the beginning course for many of the medical programs at a career college. Many of my past students have been returning to me asking for help with their teachers or their coursework, which I am not trained to teach. I have been simply advising them to make sure they consult their teacher. Another problem is they become so exaperated with everything that they enter my class at any time, including when I am in the process of teaching my current class. Typically I invite them in to talk about how my students can prepare for their programs. In what other ways could I handle situations like these?