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All of the suggestions for managing the behavior of specific types of students, provides me with a helpful resource to refer to when challenging student situations arise.  I really valued the discussion about remaining calm and not taking any student behavior personally, so you can provide an objective and supportive response.  I think it is also vital to ensure that the expectations are discussed from the beginning and outlined clearly in the syllabus.  It is also important to document all student interactions and meetings so you can clearly justify all of your decisions in regards to actions taken to address the issues.

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