I was relating back to my experiences as student over the years and began to think about those instructors that had the most impact on my life, or that I had fond memories about. Interestingly enough, it’s those that had high EQ. I’m not use about the technical skills, since as the student it’s hard for me to measure, though the soft skills are readily apparent. I we expect good feedback, and customer satisfaction; we need to assure this skill is present.