Focus on the Negatives: Technology
We've all gotten emails about students who end up with no working computer, internet cut off due to non-payment, you name it. Some students even start school with no computer and use a public PC, or one at work. This is a fact of our academic life.
While not having internet or a computer at home may not be the best scenario for an online student, we need to make solid suggestions on how students can accomplish course tasks – NOT berate them for not having a computer. The student is already enrolled in your class. If they have technological obstacles to overcome, it’s our job to help, not hinder.
We can make suggestions to students, such as using computers at public libraries, and community centers or asking their boss at work to enable AIU access – not for personal use, but to advance professionally by furthering their education. These are just a few suggestions.