Hi Brian, one of the biggest challenges our instructors have is getting struggling learners to contact them. We have tried building relationships with learners early in the course using a lounge discussion thread to get to know learners better with the hope that when or if they begin to struggle they may be more likely to reach out. So far, we have had some success, but we are continuously searching for new ways to reach struggling learners. We are also considering a study session each week that is live, so learners can get help. Tina
